ONEWAVE
We design, build, and operate production AI — copilots, knowledge search, document automation — with security and ROI at the core.
Tailored AI that your teams actually use: support copilots, sales assistants, document pipelines, and secure RAG over your private knowledge.
Deflect Tier‑1 and draft perfect replies in Zendesk/Intercom. Lower AHT, higher CSAT.
Intake → classify → extract → route. Invoices, claims, KYC, RFQs. Human-in-the-loop ready.
Accurate answers over SOPs, policies, and contracts with permissions and caching.
Four disciplined phases keep risk low and outcomes high.
Opportunity map, data readiness, success metrics, pilot plan.
Production-like PoV with guardrails, analytics, and ROI model.
Integrations, dashboards, observability, playbooks, hand-off.
Selected outcomes from recent engagements.
–24% handle time, +1.1p CSAT in 6 weeks with secure RAG + macros.
3× faster turnaround, fewer errors via extraction + validation loops.
First‑contact resolution up; onboarding time down with private search.
Tell us about your use case — we’ll reply within one business day.
Email
paul@onewave.run
Phone
+1 609 255 6751